Order tracking

Track your order

As soon as your order has left our warehouse you receive a shipping confirmation by email with a tracking link from DHL or UPS.

You can also see the status of all your orders in My account: sign in with the email address you used for your order.

Picking up your order?

For pickup orders you receive a “ready for pickup” email, usually within 24 hours. Bring your order number to the location you chose (Haaksbergen, Enschede, Ahaus-Ottenstein or Ostrów Wielkopolski), Monday to Friday 08:00–17:00.

No tracking update?

Email cs@gardenmachineshop.com or call +31 53 572 78 78 (Monday–Friday, 08:00–17:00 CET) with your order number and we will check with the carrier.

gardenmachineshop.com is operated by Keizers Haaksbergen V.O.F. (partner: Bas Keizers), Hengelosestraat 14, 7482 AC Haaksbergen, the Netherlands, Chamber of Commerce (KvK) 82009619 · EU VAT NL862303254B01. See our Legal notice.